Grievance Redressal Cell

Scope

What kind of complaint comes here

Attendance, internal marks, examination forms or matters of teaching.

Certificates, fee receipts, scholarships or office matters.

Rooms, mess food, cleanliness or matters concerning the warden.

Complaints from patients or their attendants.

A separate Internal Complaints Committee (ICC) handles sexual harassment.

Complaints of ragging go to the anti-ragging cell.

Anti-ragging

Process

Each stage carries a time limit. If it passes without resolution, you may move to the next stage.

Stage	Authority	Time limit
Stage 1	Class teacher / hostel warden / concerned clerk	3 working days
Stage 2	Head of Department / Administrative Officer	7 working days
Stage 3	Grievance Redressal Committee	15 working days
Stage 4	Principal	As decided
Stage 5	Management / University	As per rules

Form

Fill in the form — your complaint will be registered and kept confidential.

Your complaint has been registered. The grievance cell will contact you within 15 working days.

Name * Enter a valid name of at least three letters.

Mobile * Enter a valid 10 digit mobile number.

Complainant type * Select an option.

Category * Select a category.

Describe your grievance * Details of the grievance are required.